At Optimedia, we are committed to providing our customers with the best possible IPTV experience. That's why we offer a 7-day money-back guarantee on all of our IPTV packages for payments made with credit cards only.
Refund Policy
If for any reason you are not completely satisfied with our IPTV service within the first 7 days of your subscription, you can request a full refund of your purchase.
Simply contact our customer support team and let us know that you would like to cancel your subscription and receive a refund.
Eligibility
The refund request must be made within 7 days of the original purchase date.
The refund request must be made by the original purchaser of the IPTV package.
You must provide proof of purchase, such as an order confirmation email or receipt.
You must have used our IPTV service for less than 7 days.
You must have not have used any of our add-on services
E-Transfer and Bitcoin payments are Non-refundable
Refund Processing
Please note that refunds will be processed within 5-7 business days of receiving your request.
Contact Us
We want our customers to be completely satisfied with our IPTV service and we believe that our 7-day money-back guarantee is the best way to ensure that. If you have any questions or concerns about our money-back guarantee policy, please do not hesitate to contact our customer support team.