At Optimedia, we are committed to providing our customers with the best possible IPTV experience. That's why we offer a 7-day money-back guarantee on all of our IPTV packages for payments made with credit cards only.
Please note that refunds will be processed within 5-7 business days of receiving your request.
We want our customers to be completely satisfied with our IPTV service and we believe that our 7-day money-back guarantee is the best way to ensure that. If you have any questions or concerns about our money-back guarantee policy, please do not hesitate to contact our customer support team.
1. There are no refunds. Once your account is created, the credits are applied and cannot be...
Introducing our revolutionary TVHub IPTV Box – yours absolutely free! Preloaded with exclusive...
0000 or 1234 or 9090
If you are using a set-top box such as MAG or AVOV and have just set up your device with our...
Sometimes you may experience buffering due to low internet speed or high internet traffic....
If while you are watching a channel the service appears to have paused, simply select and open...
Has the device, that has our software installed, got the latest updates and firmware....
Managing Your IPTV Account Watch the video below to learn how to manage your IPTV account. In...
You can go to the Client portal and download the updated M3U Playlist M3u Playlist URL :...
We stream a huge amount of data to you, and your Router should be rebooted at least once per...
We can not promise all channels are working properly due to your Internet speed and other tech...
Refresh you app. If this has not worked… Turn ALL POWER off your TV and unplug your Router...
Because of decoder setting problem, some channels are only having sound without images/video,...
We have a few questions that may help you solve the problem: Did you give us the correct MAC...
We are compatible with:Mag Boxes (250, 254, etc)Dreamlink (T1, T1+, etc), Andriod Devices,...
guaranteed you 99.9% availability/uptime over the course of a year. We strive to provide you a...
First, please check your network connection, reboot your router and device, and then try again....